Privacy Policy

Last Updated: [26.11.2025]
Website: https://bharosamart.shop
Contact Email: info@bharosamart.com

Bharosa Mart operates the online store available at bharosamart.shop (the “Service”). This Privacy Policy describes how we collect, use, share, and store your personal information when you visit or make a purchase from our site — or otherwise interact with us. By using our Service, you acknowledge that you have read and understood this policy.

 

1. What Information We Collect

1.1 Information You Provide Directly

We collect personal information when you:

  • Place an order (billing/shipping address, contact details)
  • Create an account or subscribe to newsletters/marketing emails
  • Contact us for support (via email or contact form)

Information may include:

  • Full name
  • Email address
  • Phone number
  • Billing address and shipping address

Payment information (processed by secure third-party payment gateways — we do not store full card details on our servers)

1.2 Information Collected Automatically

When you visit our site, we may automatically collect certain information about your device and browsing session, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type and settings
  • Pages you view on our store, time and date of visit, time spent on pages, referral website

This is often referred to as “Device Information.”

1.3 Cookies and Tracking Technologies

We — and third parties we partner with — may use cookies, web beacons, and similar tracking technologies to:

  • Facilitate site navigation and functionality
  • Understand how customers use our site (analytics)
  • Provide personalised content and marketing (only with your consent)

These may collect or track data such as browsing behaviour, session data, and usage statistics.

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

  • Processing orders and payments
  • Shipping and delivery of orders
  • Sending order confirmations, updates, and customer service communications
  • Providing customer support and resolving issues
  • Improving and optimising our website, product offerings, and services
  • Fraud prevention and risk analysis
  • Sending marketing communications and promotions (only if you opt in)
  • Complying with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your data with third parties only when necessary to provide the service, including:

  • Payment processors/payment gateways
  • Shipping and logistics partners (for delivery)
  • Service providers for marketing, analytics, or customer support (e.g. email tools, analytics tools)
  • When required by law (for legal compliance, fraud prevention, or safety)

This is standard practice among e-commerce stores.

4. Data Security & Retention

We take reasonable steps to protect your information, including using secure SSL encryption for data transmission and working with trusted third-party payment and logistics providers. However, no system is completely safe, so we cannot guarantee absolute security.

We retain your personal data only as long as needed to fulfil the purposes described (processing orders, legal compliance, customer support, etc.). Once no longer necessary, we will delete or anonymise your data in line with applicable laws and practices.

5. Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access the information we hold about you
  • Request correction or update of your data
  • Request deletion of your data (subject to legal or business requirements)
  • Opt-out of marketing communications
  • Withdraw consent for data processing where relevant

To exercise any of these rights, or to request more information, please contact us at info@bharosamart.com.

6. Children’s Privacy

Our store and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe we may have collected data from someone under 13, please contact us — we will take steps to delete such information immediately.

This is recommended to add for compliance and clarity.

7. Third-Party Links

Our website may link to external websites or third-party services (for payment processing, marketing, analytics, etc.). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any personal information.

This is a common clause in privacy policies to ensure transparency.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or your personal data, you can contact us:

Email: info@bharosamart.com
Website: https://bharosamart.shop